Section 2: Exploring past travel experience (purchase-making process on the web)


1. Have you traveled nationwide in the previous 12 months?

Yes

No (if you've selected this, please go to section 3)

2. Thinking back to your last longest trip in the previous 12 months, how long was your trip?
Less than 1 week
1-2 weels
3-4 weels
1 month or more

3. Thinking back to your last longest trip in the previous 12 months, what was the main purpose of your trip?
Business
Visiting friends and relatives
Holiday \ Vacation

Other (please specify) 


4. With whom did you travel?
With family
With friends
Alone
other

5. How much money did you spend during your trip? (including transportation and accommodation)

Less than $3,000
$3,001-4,000
$4,001-5,000
$5,001-6,000
Over 6,001
 

6. Did you use State/Territory web pages for information regarding your trip?(e.g. Tourism New South Wales)

Yes
No (if you've selected this, please go to question 17)

7. if "Yes", what kind of information did you look for from State/Territory web pages? (choose whatever you searched)

Attractions
Destination travel map
Transportation (Airlines, Trains, Coaches etc)
Accomodation
Other (please specify) 

8. On average, how long did you search State/Territory web pages to get the information you wanted?

Under 20 minutes
21-40 minutes
41-minutes-59 minutes
1 hour-1 hour and 19 minutes
Over 1 hour and 20 minutes

9. How many State/Territory web pages did you visit to get such information?

1 web page
2-3 web pages
4-5 web pages
6-7 web pages
All 8 web pages

10. Did you select a certain State or Territory by using an Internet search engine?

Yes
No (if you've selected this, please go to question 13)

11. If "Yes", why did you choose a certain State or Territory? (Tick the most appropriate boxes, or Tick more than 1 box)

Because it has various information and programs we can enjoy

Because the pictures and photos on the web page attracted me to visit the destination

Because I heard that the cost of travel to the destination was cheaper

Because I have wanted to travel the destination for a long time

Other (please specify)


12. Did you purchase any travel products, such as booking a hotel or holiday package from State/Territory web site(s)?

Yes
No (if you've selected this, please go to question 16)

13. If "Yes", which products did you buy? ( tick whatever you bought)

Booking a rental car
Booking a coach
Booking a hotel
Buying holidy package /operator package
Booking Airlines
Others (please specify)  

14. If you purchased any of the above, why did you choose those products ? (Rank from the most important (1) to the least(5))

Reputation
Quality
Price
safety
Location

15. Did you ask for more information by E-mail?
Yes
No
If you answered "No" on question 13, please proceed to the next question, otherwise, go to question 19

16. If "No" on question 13, why did you not purchase travel products on the State/Territory web site(s)? (Tick the most appropriate boxes, or Tick more than 1 box)

Because I don't know how to reserve or purchase
Because I was afraid of letting them know my credit card number
Because reservation or purchase system was too complicated

Because there was no enough information about products

other (please specify)


17. Where did you travel? (Tick the most appropriate boxes, or Tick more than 1 box)

Western Australia
Northern Territory
Tasmania
Victoria
New South Wales
South Australia
Queensland
Australian Capital Territory

18. Have you visited the same State or Territory before?

Yes
No (if you've selected this, please go to question 22)

19. How many times have you travelled to the same State or Territory for a holiday in the last 5 years?

1-2 times
3-4 times
5-6 times
7-8 times
9 times or more

20. Why have you revisited the same State or Territory? (Tick the most appropriate boxes, or Tick more than 1 box)

Because it had a variety of interesting attractions
Because I preferred the nature and scenery to those of the other States or Territories

Because of my friends or relatives

Because of business reasons

Because travel cost was cheaper than that of other States or Territories

Other (please specify)


21. Why did you not revisit the same States or Territories? (Tick the most appropriate boxes, or Tick more than 1 box)

Because I have already travelled other states several times

Because I want to travel different state every year

Because that state I vistited last year was the first time
Because other states have a few beautiful, cultural, or natural attraction
Because I do not want to travel other states without any reasons
Because other states have few night life

Other please specify

 

Click here to go to section 3